Privacy Policy for L'Équilibre Yoga
L'Équilibre Yoga, located at 12 Rue des Lilas, 69004 Lyon, Auvergne-Rhône-Alpes, France, is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We may collect the following types of personal information:
- Contact Information: This includes your name, postal address, phone number, and email address, which you provide when you register for classes, workshops, retreats, or other services offered on our site.
- Health Information: If you choose to share it, we may collect information about your health conditions, physical limitations, or other relevant health-related details necessary to ensure your safety and well-being during yoga classes and other wellness activities. This information is collected with your explicit consent.
- Payment Information: When you purchase our services, we collect necessary payment information, such as credit card details or bank account information, to process your payments securely. This information is processed by our payment processors and is not stored directly on our site.
- Usage Data: We automatically collect certain information about your interaction with our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data.
- Marketing Data: We may collect your preferences for receiving marketing communications from us.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To provide you with yoga classes, meditation sessions, holistic health coaching, wellness retreats, and other services that you have requested.
- Processing Payments: To process payments for our services.
- Communicating with You: To communicate with you about your bookings, updates to our schedule, promotional offers, and other relevant information related to our services.
- Improving Our Services: To analyze usage data to improve our site, services, and customer experience.
- Marketing: With your consent, to send you marketing communications about our services and special offers.
- Legal Compliance: To comply with applicable laws and regulations.
Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: We rely on your consent to process your health information and to send you marketing communications. You have the right to withdraw your consent at any time.
- Contractual Necessity: We process your personal information when it is necessary to fulfill our contractual obligations to you, such as providing the services you have requested.
- Legitimate Interests: We process your personal information when it is necessary for our legitimate interests, such as improving our services and preventing fraud, provided that such interests are not overridden by your rights and freedoms.
- Legal Obligation: We process your personal information when it is necessary to comply with a legal obligation.
Data Sharing and Disclosure
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other essential services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, firewalls, secure server configurations, and access controls.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the GDPR and other applicable data protection laws, you have the following rights:
- Right to Access: You have the right to request access to your personal information that we hold.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information that we hold.
- Right to Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information, subject to certain exceptions.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under the GDPR.
To exercise any of these rights, please contact us at 12 Rue des Lilas, 69004 Lyon, Auvergne-Rhône-Alpes, France.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our site and update the effective date. We encourage you to review this Privacy Policy periodically.